Privacy Policy

    Effective Date · May 21, 2026

    At Aavya Rise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, make bookings, purchase experiences, or interact with us online or offline. By using our website or services, you agree to the practices described in this policy.

    1. Who We Are

    • –Aavya Rise is a wellness retreat and experiential hospitality space based in Tapovan, Rishikesh, India, offering stays, retreats, workshops, spa therapies, movement sessions, pottery experiences, wellness programs, and related services.
    • –Website: www.aavya-rise.com
    • –Contact Email: home@aavya-rise.com

    2. Information We Collect

    We may collect the following types of information:

    Personal Information

    • –When you make a booking, enquiry, payment, or contact us, we may collect: full name, email address, phone number, billing information, country/city of residence, identification details where legally required, emergency contact information, and health or wellness preferences voluntarily shared for retreat customization.

    Payment Information

    • –Payments made through our website are processed securely by third-party payment gateway providers. We do not store your full debit/credit card details on our servers.

    Technical Information

    • –When you use our website, we may automatically collect IP address, browser type, device information, pages visited, time spent on the website, and cookies and analytics data.

    3. How We Use Your Information

    Your information may be used for:

    • –Processing bookings and payments
    • –Confirming reservations and retreat participation
    • –Customer support and communication
    • –Sending schedules, updates, invoices, and booking details
    • –Improving our services and website experience
    • –Marketing communications (only where permitted)
    • –Internal analytics and operational purposes
    • –Compliance with legal obligations

    4. Payment Security

    All online payments are processed through secure and PCI-DSS compliant third-party payment gateways. Aavya Rise does not directly collect or store sensitive payment card information such as:

    • –Full card numbers
    • –CVV numbers
    • –OTPs
    • –Internet banking credentials

    Payment information is encrypted and handled directly by the payment gateway provider.

    5. Cookies & Analytics

    Our website may use cookies and third-party analytics tools to:

    • –Understand visitor behavior
    • –Improve website performance
    • –Personalize user experience
    • –Measure marketing effectiveness

    You may disable cookies through your browser settings, although some features of the website may not function properly.

    6. Sharing of Information

    We do not sell or rent your personal information. We may share limited information with:

    • –Payment gateway providers
    • –Booking and reservation platforms
    • –Technology and hosting partners
    • –Legal or regulatory authorities when required by law

    All third-party providers are expected to maintain appropriate security and confidentiality standards.

    7. Data Storage & Security

    We take reasonable technical and organizational precautions to protect your information against:

    • –Unauthorized access
    • –Misuse
    • –Loss
    • –Disclosure
    • –Alteration

    However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

    8. Marketing Communications

    We may occasionally send updates about:

    • –Retreats
    • –Workshops
    • –Experiences
    • –Events
    • –Offers
    • –Wellness content

    You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option where available.

    9. Third-Party Links

    • –Our website may contain links to third-party websites, booking platforms, Instagram pages, or partner services.
    • –We are not responsible for the privacy practices or content of external websites.

    10. Your Rights

    Depending on applicable laws, you may have the right to:

    • –Access your personal data
    • –Correct inaccurate information
    • –Request deletion of your data
    • –Withdraw consent for marketing communications
    • –Request details of how your data is used

    For such requests, please contact us at home@aavya-rise.com.

    11. Wellness & Health Information

    • –Some retreats or therapies may involve optional sharing of wellness-related information to personalize your experience.
    • –Such information is shared voluntarily by guests and is treated confidentially. This information is never sold or publicly disclosed.

    12. Children's Privacy

    • –Our services are not specifically directed toward children under the age of 18 without parental or guardian supervision.

    13. Policy Updates

    • –We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

    14. Contact Us

    If you have any questions regarding this Privacy Policy or your data, you may contact:

    • –Aavya Rise Wellness Retreat
    • –Tapovan, Rishikesh, Uttarakhand, India
    • –Email: home@aavya-rise.com
    • –Website: www.aavya-rise.com

    Last updated · May 2026